FAQs
1. What type of products does Sunsets offer?
At Sunsets, we offer a wide range of products, including home goods, pet accessories, personalized items, and much more. Our mission is to provide products that enhance your daily life and suit your style and needs.
2. How can I place an order?
Placing an order on Sunsets is easy. Simply browse our online store, add the products you want to your cart, and proceed to checkout. We accept various payment methods for your convenience, including credit cards and PayPal.
3. What are the shipping times?
- U.S. Shipping: 3 to 5 business days.
- International Shipping: 7 to 15 business days, depending on your location.
4. How much does shipping cost?
Shipping costs are calculated at checkout based on the weight of your order and your location. We also offer express shipping options, which may incur an additional cost.
5. Can I modify my order after placing it?
Unfortunately, once an order has been processed, we are unable to modify it. We recommend carefully reviewing your cart before completing the checkout process.
6. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track the status of your shipment through the carrier’s website.
7. What is your return policy?
At Sunsets, we offer a 30-day return policy. If you are not satisfied with your purchase, you can return the items in their original condition. Please refer to our "Shipping & Returns" page for more details on how to return an item.
8. Can I return personalized products?
Personalized products are not eligible for return, except in cases of manufacturing defects.
9. Do you offer gift cards?
At the moment, we do not offer gift cards, but we are working on making this option available in the future.
10. How can I contact customer service?
If you have any questions or concerns, you can contact our customer service team through our online form, by email, or by phone. We are here to assist you.